HP SERVICE AND SUPPORT

Maximise your productivity

Maintaining the performance of your HP large format printer is essential to the day-to-day operation of your business. When printing equipment experiences downtime it can quickly disrupt workflows, delay projects and affect customer deadlines.

At PSW Paper & Print, our highly trained engineers understand the importance of keeping your HP printers operating smoothly. If a fault occurs, we work quickly to diagnose the issue and restore your equipment to full working order with minimal disruption.

Our engineers regularly support businesses using HP DesignJet and HP Latex printers, ensuring that printing systems continue to deliver consistent performance, high quality output and dependable operation.

Certified HP repair services

All of our technicians are fully trained and certified, ensuring your HP equipment is repaired and maintained to the highest professional standards. Our engineers attend site equipped with specialist tools and genuine HP spare parts, allowing most repairs to be completed during the first visit.

Where possible, we aim to diagnose faults over the phone or remotely before attending site. This enables us to provide a clear repair estimate in advance, helping you understand the expected cost while reducing unnecessary downtime. Our repair pricing typically includes the call-out fee, labour and any parts required to complete the repair.

All replacement parts used during repairs are genuine manufacturer supplied components and are backed by a 90-day warranty, providing confidence in the quality and reliability of our service.

Additional HP support services

Alongside repair services, we offer a range of specialist support options designed to maximise the performance and lifespan of your HP large format printing equipment. Preventative maintenance visits can be scheduled to ensure your printers remain in optimal condition, with our engineers carrying out thorough servicing, cleaning and calibration to reduce the risk of unexpected faults.

We also provide professional installation services for new HP equipment, ensuring your printer is correctly configured and integrated into your existing workflow. Operator training is available to help your team use your equipment efficiently and confidently while maintaining best practice for ongoing performance.

Our experienced team is always available to discuss your specific requirements and recommend the most appropriate service or support solution for your business.

Why choose us?

• 
• Fully authorised and certified service partner.

• 
• Large stock holding of genuine spare parts and supplies ensuring quick repair and response times.

• 
• Specialist in HP DesignJet and HP Latex Printers

• 
• Highly competitive service rates

• 
• Completely independent UK call center and service provider

• 
• Over 90% first time fix.